Job Postings

PROGRAMS Manager 

SUMMARY OF POSITION:

The Programs Manager coordinates Yarrow’s programs. The Programs Manager works closely with the Board of Directors and all staff. The Programs Manager works collaboratively with the Operations Manager and the Board of Directors to plan and maintain the sustainability, financial stability, and long term vision of the organization. Additionally, the Programs Manager builds and sustains relationships with key partners in alignment with organizational goals. 

 

The Program Manager will collaborate and support the Program Staff team in the development, execution, and evaluation of their programs through one-on-one check-ins and team meetings.  This includes specific COVID-19 Support Programs for Seniors and the transition back to regular programming when Health and Safety measures permit.

 

DUTIES AND RESPONSIBILITIES:

  • Work closely with the Operations Manager, the Board of Directors, and other Senior Staff:

    • To ensure the fulfilment of organizational obligations

    • To organize the organization budget

    • To align programs with organizational priorities

    • To plan the annual fundraising campaign

    • To execute long term financial, program, and priority planning 

    • To provide administrative support 

  • Work in collaboration with the Operations Manager to support and supervise the Program Staff Team

    • Facilitate one on one weekly check-ins with staff members

    • Conduct yearly performance reviews with staff members

    • Plan and facilitate weekly staff meetings

  • Build and sustain relationships with key community partners

  • Coordinate, develop, and evaluate Yarrow Programming/Services 

    • COVID-19 Senior Support Programs, including the Grocery Delivery Program and Phone-Call Check-ins with Seniors

      • Collaborate with the Youth and Volunteer Coordinator to:

        • provide support for phone volunteers

        • Recruit and match volunteers with seniors

        • Support in check-in phone calls with seniors when necessary

      • Communicate and liaise with community partners 

    • Supervise future projects that have been approved by grant applications

  • Perform effective evaluation of Yarrow’s Programs

    • Including the evaluation of programming during COVID-19 and the transition back to in-person programming

  • Coordinate the organizing of the Language Access Campaign in collaboration with the staff team

    • Strategic planning and capacity building of staff and broader community to develop campaign goals and awareness

 

Responsibilities on Pause during COVID-19

  • Coordinate and lead the Seniors Community Meetings Program 

  • Co-manage weekly drop-in hours with staff team 

 

EXPERIENCE AND QUALIFICATIONS:

  • Experience working with Chinese immigrant seniors (required)

  • Experience working with youth, preferably youth of colour, immigrant youth, or Chinese Canadian youth (required)

  • Experience with team supervision and leadership (required)

  • Culturally competent, active and trusted member of the Chinese community (required)

  • Experience with project planning, execution, and evaluation (preferred)

  • Experience as a Senior staff, or working closely with Senior staff or the Board of Directors (preferred)

  • Emergency First Aid and CPR A (preferred)

 

REQUIRED SKILLS:

  • Oral fluency in English and Cantonese, Mandarin is an asset

  • Strong group facilitation skills

  • Ability to facilitate a welcoming environment and to help people feel comfortable

  • Commitment to maintaining professional standards and confidentiality

  • Sound decision-making, teamwork, and organizational abilities

  • Strong program planning and project execution skills

  • Strong communication and critical thinking skills

  • Effective resource and time management skills

  • Ability to tolerate uncertainty and ambiguity as you will be joining a small staff team in a new non-profit organization

  • Ability to establish personal and professional boundaries and self-care

  • Commitment to promoting a culturally safe, anti-oppressive, and low–barrier learning environment

  • Have an understanding of systemic oppression and how it impacts the people we serve

  • Ability to create a safe and welcoming environment for clients to discuss mental health and women’s health issues

 

HIRING DETAILS

Part-time Contract Position

  • $23.39/hour for 20 hours/week 

  • Funds available for extended health expenses, in lieu of benefits

  • Duration: Through March 2021, with the intention of renewal pending funding.

To apply, please send your resume to the Board of Directors at board@yarrowsociety.ca 

Applications are accepted until the position is filled.

Operations/Organizing Manager 

SUMMARY OF POSITION:

The Operations/Organizing Manager oversees and ensures the effective and strategic operations of Yarrow’s programs. They are one of two senior staff at Yarrow, along with the Community/Campaign Manager. They work closely with the Community/Campaign Manager and Board of Directors to ensure the organization is meeting its long-term vision to develop youth and senior leadership and build community power in Chinatown.

The Operations/Organizing Manager brings both administrative skills and community organizing skills to their role. They supervise staff who deliver Yarrow’s programs, including the Sticky Rice Collective, Chinese Seniors Hub, Medical Accompaniment, and Seniors Casework, mentoring them in integrating political education and collective action into program activities in ways that are culturally relevant and intergenerational. They support the Community/Campaign Manager in developing a strategy for the Language Access to Healthcare Campaign. Additionally, they are responsible for grant writing and administrative processes, such as budgeting and payroll.

 

DUTIES AND RESPONSIBILITIES:

  • Administration and Operations

    • Ensure that Yarrow operates effectively and strategically, in collaboration with the Community/Campaign Manager and the Board:

      • Fulfill legal obligations as a non-profit society and an employer

      • Develop and implement strategic and financial plans

      • Develop and manage the annual budget

      • Align programs with organizational priorities and values and evaluate effectiveness

      • Manage grant writing and fundraising

    • Establish and manage administrative processes, including payroll, bookkeeping, and office upkeep

  • Supervision and Management

    • Supervise and support program staff to:

      • Manage workloads and prioritize staff well-being

      • Ensure staff fulfill their responsibilities and adhere to Yarrow’s values and policies

    • Promote and model healthy work practices and team dynamics

  • Community Organizing

    • Mentor program staff to:

      • Develop community organizing skills

      • Incorporate political education and collective action into programs in ways that are culturally relevant and intergenerational

    • Support the Community/Campaign Manager in developing and implementing the strategy for a Language Access to Healthcare Campaign

  • Board Relations

    • Manage and advise the Board, in collaboration with the Community/Campaign Manager:

      • Attend Board meetings and provide regular program and financial reports

      • Bring strategic and financial issues to the Board for direction, acting as the liaison between program staff and Board

      • Assist with planning the AGM

    • Support the Board in operating as a collective and increasing participation from members

  • Partnerships

    • Build and sustain relationships with key partners and funders

 

SKILLS AND EXPERIENCE:

  • Language

    • Written and oral fluency in English; oral fluency in Cantonese and/or Mandarin are assets

  • Program Operations

    • Experience in program development and strategic planning within a non-profit organization

    • Experience with budget development, including resource planning and management skills

    • Experience with project planning, delegation, execution, and evaluation

    • Ability to tolerate uncertainty and ambiguity as you will be joining a small staff team in a new non-profit organization

    • Commitment to maintaining professional standards and confidentiality

    • Strong decision-making, time-management, and organizational abilities

    • Strong communication, critical thinking, and facilitation skills

  • Team-Building and Supervision

    • Ability to collaborate, support, and supervise program staff members, with active listening and empathy

    • Ability to facilitate a welcoming and safe work/community environment

    • Ability to establish personal and professional boundaries and self-care

    • Experience working in collaboration with senior staff and board members

  • Community Organizing and Culture

    • Experience with community organizing, union organizing, or political education

    • Experience working with Chinese immigrant seniors

    • Experience working with youth, especially youth of colour, immigrant youth, or Chinese Canadian youth

    • Knowledge of systemic oppression and its impacts on the people we serve

    • Commitment to promoting a culturally safe, anti-oppressive, and low–barrier learning environment

    • Culturally competent, active and trusted member of the Chinese community

    • Ability to create a safe and welcoming environment for clients to discuss mental health and women’s health issues

 

HIRING DETAILS

  • $23.39/hour for 35 hours/week 

  • Yarrow health benefit program

  • Duration: Through March 2021

To apply, please send your resume to the Board of Directors at board@yarrowsociety.ca by Thursday, Dec. 03. 2020.